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Does Air Canada Have Online Chat Support?

Does Air Canada Have Online Chat Support? 

Yes, Air Canada does have online chat support, which the passengers can use to get solutions to their queries. Air Canada has a customer-oriented approach which helps the airline to help the passengers in every possible way. To know how Air Canada online chat works, you must go through the details and content written below. One can use the steps below to contact the airline's customer service.

  • Show up on the verified website of Air Canada airline.
  • On the homepage of the website, press the customer support button.
  • A new page will appear on the screen with all the options passengers can use to contact the airline's customer service.
  • Select the chat option from the menu.
  • After selecting the chat option, a small chat box will appear on the bottom right of the page.
  • You have to write your query in the box and submit them. 
  • After sending the query, you will get an instant revert from the other side of the chat with the best possible solutions to your query. 

Another options to Contact the Customer Service of Air Canada Airlines

Apart from the Air Canada online chat option, you can use other options mentioned below to get in touch with the airline's customer service. 

Get connected through a Phone Number

Another best option that can help you get a real-time solution from a live person is making a call to the airline's toll-free number. Passengers can also use the steps below to contact customer service.

  • Ring the exact helpdesk number of the Air Canada 1-838-247-2262 or 1-888-247-2262.
  • Choose the language in which you are comfortable talking with the airline.
  • After selecting the language, you will hear an IVR voice command asking you to press various digits according to your query or problem.
    1. Press 1 - To make a new booking with the airline.
    2. Press 2 - If you want to know the flight status or departure terminal details.
    3. Press 3 - To make the changes in your reservations.
    4. Press 4 - If you want to cancel and raise a refund request for booking.
    5. Press 5 - If you directly want to talk with the customer service representative.
  • Pay attention to the IVR voice commands, press the digit according to your concern and hold the line to get connected with the airline.
  • In the end, when you get connected, you can easily resolve all your queries and get appropriate information regarding your query. 

Get Support via Email Address

If you want to know about the status of any request related to a flight or want to complain against the airline service, you can get all the solutions and information by sending an email to the official email address of the airline. You can get the email form by using the steps listed below.

  • Go to the official website of Air Canada.
  • Click on the contact button.
  • Select the email option and choose the purpose for writing the email.
  • Please enter the required details in the given blanks along with the query and send them.
  • After sending the email, you will get the best solutions or assistance from customer service to resolve your query as soon as possible.

Reach out via Social Media

Passengers can use various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and many more. The customer service representative handles all these sites and provides the relevant information and help to the passengers. You can use the links below to reach the official account page of the airline.

Facebook - https://www.facebook.com/aircanada?src=footer

Twitter - https://twitter.com/aircanada?src=footer

Instagram - https://instagram.com/aircanada?src=footer

LinkedIn - https://linkedin.com/aircanada?src=footer

All the information mentioned above will help the customers get every inch of knowledge about how to get help through live chat and the best alternatives. However, the airline continuously updates itself with the latest technology and increases the customs service team.

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