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How do I get a refund from Iberia Airlines online?

How do I get a refund from Iberia Airlines online?

If you want to get your money from Iberia Airlines, you can use the official website for the process. You need to open the airline's official website and follow the instructions below to get a refund from Iberia. If you have booked a ticket with Avios or Avios Plus, you need to log in to your account first. Now follow the steps below to make a refund request:

  • Head to the official website of Iberia Airlines first
  • Navigate to the My Booking section and select the Manage Booking option.
  • You need to enter your surname and Booking code as per the ticket.
  • When you find the canceled booking, click on the Refund option.
  • Fill out the refund form with accurate information.
  • You need to attach some documents if you want a refund on Non-refundable tickets.
  • After you complete the form, hit the Submit button.

Once the airline approves your refund request, you get your money in your account within 7-10 working days.

How can I contact Iberia customer service to get a refund?

If you face some issue in the online process or want to contact the Iberia customer support, you can follow the steps below:

  • Dial Iberia phone number 1 802-308-3254 or 1 800 772 4642 first.
  • When you connect with the computerized voice, follow the IVR instructions
  • Press the digit allocated for a refund on the dial pad.
  • Wait to connect with the live representative on call to request your refund from the airline.
  • The customer representative verifies your refund request, and if you are eligible, you can get your refund within the assigned date.

What are the Iberia Airlines refund policies?

Before making a refund request from Iberia airlines, you need to know some important refund policies that are stated below:

24-hour window

You can get a full refund from Iberia Airline if you cancel the flight within 24 hours of booking the flight. The 24-hour risk-free window allows you a full refund on refundable and non-refundable tickets. However, there must be a seven-day gap between your booking and scheduled departure.

Iberia refund time 

  • The refunds from Iberia Airlines usually take about 7-10 working days to credit in your bank account. 
  • The refund time depends on the bank and payment mode you have booked the flight ticket for.

Refund request

  • You can use the airline's official website or contact the call center on 1-800-772-4642 to make the refund request.
  • If you have booked the ticket from a travel agency, you need to contact the travel agent for your refund.

Refund mode

You are not allowed to change the currency of the refund. However, you can request a travel voucher of Avios credit in place of the refund amount. The travel voucher is valid for up to 1 year of the ticket purchase.

Is Iberia refunding Canceled flights?

If your flight is canceled from Iberia Airlines without any notice, you are entitled to get your full ticket amount. You can get money back from Iberia in original payment mode or as a travel voucher. You can also request a refund to credit in the form of Avios points. However, you must request a refund in the valid ticket period. You do not get any refund from the airline if the validity of the Iberia ticket expires.

You can also reschedule a flight for free if Iberia has canceled a flight. You get a free refreshment from the airline till you wait for your next flight.

How long do Iberia airlines take to give a refund? 

Iberia airlines usually take 7-10 working days to generate your refund. Once the refund team approves your request, the experts initiate your refund in the original payment mode. However, the refund time depends on the payment method and your bank type dial 1 802-308-3254 for details. You can contact the airline's customer support if you don't get your refund from Iberia within a given period. You can check the refund status from the official website in the Manage Booking section and take action accordingly.

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