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How Do I Get Assistance from a Hawaiian Airlines Agent?

Hawaiian Airlines provides various facilities to travelers. From comfortable and luxurious traveling services to providing 24 hours customer service, Hawaii Airline always ensures that their passengers complete trouble-free journeys to their destinations. They understand the special requirements of the travelers and provide assistance facilities for the same. If you wish to obtain Hawaii Airlines special assistance, then you can go through the important information provided in the forthcoming section. Also, multiple mediums to get in touch with Hawaii Airlines customer service to get assistance are discussed in an elaborate form in the following section. 

What are the different ways to get assistance from Hawaiian Airlines?

Customers can use any of the below-mentioned alternatives to receive assistance from Hawaiian Airlines agents. 

Request special assistance via phone at Hawaiian Airlines:

This method ensures the timely arrangement of your traveling requirements. To use this approach following steps to be followed by the callers:

  1. Get assistance by dialing the official calling number of Hawaiian Airlines:1-270-367-5320 or 1-800-367-5320.
  2. You need to listen to the instructions provided carefully and proceed to select one number from the following IVR menu according to your requirement:
    • Press 1: For flight booking
    • Press 2: To cancel or rebook your ticket
    • Press 3: To modify a reservation
    • Press 5: To request special assistance
    • Press 7: To check the status of your luggage
    • Press #: To request a callback
  3. After you press one digit, your call will be navigated to the corresponding representative, you can provide your special assistance requirement, and they will make the arrangements as per your requirement in the shortest time.

Fill special assistance request form:

Hawaiian provides the facility to travelers to submit a request form to arrange their special needs. Customers must follow the following instructions to use this approach:

  • Visit the official Hawaiian Airlines website.
  • Select the option of contact us from the top menu bar.
  • Now enter your registered id and password to login into your existing account.
  • To submit a request online, click on the “make a request” link.
  • Soon you will be taken to another page, where you must fill in all the fields marked with stars indicating mandatory details.
  • You must also select the topic of your request.
  • Insert the message in the space provided in less than 5000 words, attach the supporting documents and press the submit button after carefully reviewing your details. 

Seek assistance at Hawaiian Airlines via live chat: 

If you are unable to use the above-described alternatives and you wish to connect with Hawaiian Airlines customer service agent instantly, then you must obey the given steps to use the live chat method:

  • Visit the official website.
  • Select your language and login into your account.
  • As you navigate to the contact page of the airline, you will come across multiple options to get through customer service.
  • Select the option of live chat.
  • As the chat window opens, you must provide your traveling details and describe your requirements and press the arrow button to send your message.
  • After a short while, you will be reverted by a virtual assistant, who will understand your requirements and make the required arrangements shortly. 

Send mail to Hawaiian Airlines: 

If you wish to write to Hawaiian airlines to resolve your issue, then you can use the medium of sending mail. For this, you must write your traveling requirement and send them to the official mailing address of the airline:

Hawaiian Airlines, 

P.O. Box 30008, 

Honolulu, HI 96820

This medium takes a longer time to get a response as compared to other options described above, but your complaint or message will be registered with the airlines. 

Use social media to resolve your issues:

Customers can use the medium of social media to get assistance with Hawaii Airlines; they must send a message describing their travel requirements on the following platforms:

  • Facebook: facebook.com/hawaiiairlines
  • Instagram: instagram.com/hawaiiairlines
  • Twitter: twitter.com/hawaiiairlines
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