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How do I connect to Air Canada customer service?

Air Canada is the largest airline in Canada in terms of passengers carried. It is Canada's national airline and provides packages to more than 90 destinations. It provides its passengers full comfort and luxury and is ready to assist them in case of any dissatisfaction. Many times passengers complain about various issues they face during their journey, so in that case, Air Canada is always ready to assist and provide the best possible solution. In case you are wondering how you can connect to Air Canada customer service, you must continue reading to find the different options available.

Different ways to connect to Air Canada customer services

There can be different ways in which you can reach the airlines, but the three main ways that will help you to get the best and earliest response are mentioned below:

Via phone number:

Air Canada provides support to its customers and provides the facility to contact them via phone number. You need to begin dialing their official phone number1-838-247-2262 or 1-888-247-2262, followed by choosing the most relevant option from the IVR menu that is described below:

  • Press 1 To manage your bookings.
  • Press 2 To enquire about the flight or baggage.
  • Press 3 to request a refund.
  • Press 4 to request to receive a callback.
  • Press # to repeat the options
  • Press 0 to exit

Via Live-chat:

You can also contact Air Canada customer services using the live chat option that is mentioned on their website.

For this, you need to follow the following procedure:

  1. Visit the official Air Canada website
  2. Tap on the customer support option that is available on the top bar.
  3. Now scroll at the extreme bottom, and you will find the chat icon. Click on it
  4. Enter your query or concern in the chat box.
  5. Click on submit
  6. The online Air Canada assistant will guide you to resolve your issue.

You always need to specify your issue or concern.

Via Email:

You can also get through Air Canada using the email facility.

Air Canada generally asks you to fill out the web form available on their official website to send an email in case you have any issue regarding baggage or any other travel concern. But in order to submit your form, you must specify what problem you are facing with the airlines.

Is Air Canada customer service toll-free?

Yes, Air Canada customer service is toll-free. You can dial the Air Canada toll-free number 1-838-247-2262 or 1-888-247-2262 available 24/7 to enquire about the airlines or file any complaint regarding the flight, baggage, or air Canada services.

You can refer to the following numbers to contact the Air Canada Airline based on your concern:

  1. For flight information and Reservations: 1-838-247-2262 or 1-888-247-2262
  2. In case your baggage is damaged or delayed: You can use the following number to make any inquiry about your luggage: 1 (888) 689-2247

Does Air Canada have 24-hour customer service?

Yes, Air Canada provides 24 hour customer service which will always help you out. Air Canada has ensured that you get exemplary service. However, ensure to choose the step. You only need to ensure that you have walked through the steps provided ahead. Then you’ll be able to speak to a live person from the customer service of Air Canada in a short while. 

Procedure to connect with customer service:

Via call: 

You need to choose the steps which are provided below. Then you’ll be able to connect with customer service without any issue. Make sure that you have walked through the steps below. 

  • Phone up on the official Air Canada number 1-838-247-2262 or 1-888-247-2262. 
  • Make the relevant choices on the IVR. 
  • That is it. Now your call will be connected to a live person. 

Explain your issue to Air Canada customer service. After that, the executive will ensure you get a quick and permanent solution. 

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