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How can I contact Vietnam Airlines from Australia? 

If you would like to grab some information about a flight at Vietnam Airlines from Australia, you can contact the customer service team and request the particular information from an official. You can contact Vietnam Airlines from Australia on 61-251335873 or 612 9285 4700 and follow the instructions of IVR to speak about the questions for a flight with the assisted official:

  • Press 1 to know availability of a specific flight,
  • Press 2 for checking status of a particular flight,
  • Press 3 for inquires about the flights,
  • Press * to reach a live person at Vietnam Airlines customer service.

Getting assistance from Vietnam Airlines on the call is very simple and effective. In case your call does not connect with the official due to high volumes then Vietnam Airlines suggests you use online mediums to contact the customer care team. 

Online Mediums To Contact Vietnam Airlines From Australia

If you want to call Vietnam Airlines from Australia but human assistance takes a very long time. Use the online mediums to speak with the officials online on the below mediums:

Live Chat 

Use the Vietnam Airlines Live Chat option to get help from the official. Here you will be connected with a live person through the chat medium and can ask your queries concerning your flight or other airline information. With the given steps, chat with an official: 

  • Go to the official site of Vietnam Airlines,
  • Scroll to the end on the homepage,
  • Navigate the Support section; under this, tap on the Help Center Option,
  • Navigate the option of Chat on the page,
  • Click on the Start Chat button to join with an official on the chat medium,
  • Within a few moments, Vietnam Airlines will appoint an official to you,
  • Now, send your questions on the chat medium and wait for the reply from the official.


You can send your queries to the help desk of Vietnam Airlines and request any information via email. The help desk team will look after your query and send the relevant email to you. The required email address for you to send the questions to Vietnam Airlines from Australia is helpdesk.syd@vietnamairlines.com. You can send your questions anytime and attain the needed assistance through email.

Social Media

You may connect with a Vietnam Airlines official on a social media platform and ask queries. The officials are on several social media sites to reply to customer questions. Also, Vietnam Airlines keeps updating about the changes in the services and flights and posts the latest news in favor of the passengers. For instant support on social media, follow the below steps:

  • Go to the Help Desk section of the Vietnam Airlines website,
  • Scroll to the option of “Connect Us Via Social Media.”
  • Tap the option, and you will be directed to the Facebook page of Vietnam Airlines,
  • Click on the Send Message button,
  • Now, type the query you have and an available official reply to your message on Facebook.

Contact Form

One can acquire assistance live from the official by filling out a contact form and receiving a call back for your support. You can obtain the form on the Vietnam Airlines page and fill the form with the queries, contact info, and preferred calling timing. With the given steps, fill out the contact form:

  • Open the official site of Vietnam Airlines,
  • Go to the Help Desk page from the top or end of the homepage,
  • Now tap on the options Contact Vietnam,
  • Select the Contact Form option,
  • Now fill out the appeared form with the suitable details

Hence, at the time of a query you have from Vietnam Airlines and want to attain the answer from an official. If you require to talk with a human at the customer care team, you must call on the Vietnam Airlines Australia Phone Number 61-251335873 or 612 9285 4700, or if your call does not reach the official, then use other mediums to contact the customer service team online.

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