flag +1-802-308-3254

How to Get a Refund from Cebu Pacific?

Sometimes passengers make plans with their friends or family for reasons like health issues, weather issues, etc. they want to cancel the flight, but before canceling, they have to get the complete information about the refund. Refund is one of the best policies, and by using this facility, the passenger can cancel the flight and then apply for a refund. If the passenger is traveling with the Cebu pacific airlines, they can avail of many benefits like offers, deals, booking the flight using miles, etc.; if they want to cancel the flight and apply for a refund, they can do it. You need to read below if you want to know the detailed information about Get a Refund from Cebu Pacific. 

Process to Request the Refund from Cebu Pacific ​​​​​:

  • First, visit the official website of Cebu Pacific airlines in your search engine.
  • Next, you need to select the option to manage bookings.
  • Following this, you must fill out the passenger's surname and bookings reference number in the space mentioned.
  • Further, your bookings will be open; you need to determine which booking you want to cancel.
  • After this, you need to mention the reason for flight cancelation in the available space and click to cancel the flight.
  • Now the payment option will open; if any cancelation fee is available, you need to pay it using a card or other online mode.
  • After this, find the refund application form, mention the passenger's name, booking number, and other details then submit that form.
  • Last you will get a confirmation message of canceling the flight and successfully applying for the refund on your given contact number and email id.

How to apply for a refund from Cebu Pacific?

There are many ways through which passengers can apply for a refund, including the online process, phone calls, and official customer email handle. If passengers want to get a refund from Cebu Pacific Air they can make a phone call, they need to dial +1-802-308-3254 or +63288640865 and connect with the representative. If passengers choose the email option, they need to send the Cebu pacific refund request to the official customer support email handle of Cebu Pacific airlines.

Can I refund Cebu Pacific ticket from Covid?

Passengers can get the total amount of the fare ticket as a refund if they cancel the flight due to COVID 19. According to the COVID policies of Cebu Pacific airlines, if any passenger gets a COVID positive after booking the flight, then, in that case they need to show the certificate from the registered institution and cancel the ticket and apply for a refund Cebu pacific airlines.

Steps to getting Refund Cebu Pacific

The passenger can get the refund by visiting the official website of the Cebu Pacific airlines and filling out the refund application form after flight cancelation. If any passenger wants to check the refund status, they can quickly check it from the manage bookings section and mention the PNR number. 

Cebu Pacific Refund Policy

The refund policies of Cebu Pacific airlines are mentioned below.

  • If the passenger books the flight from the airline's official website and cancels the flight within 24 hours of booking, then Cebu pacific airlines will not deduct any amount. The passenger will get a complete refund in the same mode they used at the time of bookings the flight.
  • If the flight is canceled by the Cebu Pacific airlines on the boarding date, they are eligible to arrange a new flight for the passenger and take complete care of the passenger at the airport. If passengers cancel that flight, then they will get a complete refund.
  • If the passenger cancels the flight after 24 hours, then the passenger will have to pay some cancelation charges and get the rest of the amount as a refund.
  • According to Cebu Pacific Refund Policy, if any medical emergency happens with the passenger after booking the flight and the time left on the boarding date is less than 20 days, that passenger will get a total amount of fare as a refund.
  • If the flight is canceled by the Cebu Pacific airlines due to any weather or political issues, then passengers cancel the flight in that they will have to pay the flight canceling fee and then get a refund.
  • If the passengers book the flight using any miles, deals, and offers, then the passenger will not pay any amount in a refund after flight canceling, but they can get a voucher which they can redeem within 12 months.
  • If any death happens in the passenger's family after booking the flight, the passenger can cancel the flight without paying any cancelation charges; they will get the total amount in the refund.
  • If the passengers book the flight ticket through any official representative, they need to contact them to cancel the flight and get a refund.

How much is the cancellation fee in Cebu Pacific?

The amount of the cancelation fee will depend upon the route of the flight and the days left on the boarding date. If the passenger goes to nay international destination and then cancels the flight, they will need to pay 70 USD. If the passenger travels to any domestic destination, they must pay 55 USD as the cancelation fee.

The earlier steps will help inform you about sending a request to Get a Refund from Cebu Pacific airlines. Still suppose if you have any concerns left, you can also contact the official representative of the Cebu Pacific airlines and get the complete guidance about flight cancelation and refund.

Book Now