How can I contact JetStar by phone?

Are you facing any problems with the jet star? If yes, you can use different ways of communication, and you can raise the issue and get a solution to your query. To use the different communication methods available on the website, you have to open the website and select your communication method. Here are some ways to contact Jetstar.

Different Ways of contact JetStar:

Dial JetStar Phone Number

If you are thinking of using the contact number of Jetstar, you should have the contact number of Jetstar. To contact Jetstar by phone, you must follow the steps:

  1. Open the official website of Jetstar. 
  2. Click on the contact option.
  3. Dial the Jetstar contact number by phone +612-5133-5873 or +61 3 9645 5999.
  4. Follow the IVR steps:
    • Press 1 for language. 
    • Press 2 for reservations. 
    • Press 3 for cancelations.
    • Press 4 for a refund.
    • Press 5 for the flight status.
    • Press 6 for the team. 
    • Press 7 for a callback.
  5. When you press the key according to the query, you will get a solution to your query.
  6. Once you reach out to the representative, you can raise the query, and you will get a solution to your query as soon as possible. 

Chat

If you did not get the Jetstar phone number on the website, you could easily speak with the live agent and get a phone number. To get the phone number by talking with the live agent, here are some steps:

  1. Launch the official website of Jetstar. 
  2. Click on the chat option. 
  3. Select the topic according to the issue.
  4. Please respond to the questions they have asked. 
  5. Enter your issue, and you will get a solution to your query. 

Email

You can write down your issues in the email. To send an email, you must visit the website of Jetstar. Click on the help and support option. Under the help and support, tap on the email option. Now, select the email according to your preference. After that, you can write down your query and question in your email; please attach the attachments and send the email to their team. The team will respond to your mail as soon as possible. If the team members are busy, you will get a reply within a few hours, but they will resolve your query as soon as possible. 

Complaint Form

If you have any complaints from Jetstar, you can write down your complaint on the complaint form. You must visit the website and click the form option to use the complaint form. Under the form, you have to select the complaint form according to the query, and now you can write down your complaint. Please enter the required details and click on the submit option. You will get a solution to your complaint as soon as possible. 

Social Media

To connect with Jetstar on social media, you must visit the website and click on the social media platform. Tap on the social media platform according to your preference. You have to click on the like or follow option. You can send the messages on their pages, and you will get a response to the query as soon as possible. If the team members are busy, they will give you a reply within a few hours. When you follow Jetstar on social media platforms, you can see their regular updates, posts, reviews, and comments. You can share the experience of Jetstar on the social media platform and mention them. 

 Is Jetstar customer service 24 hours?

If you are thinking of contacting Jetstar, you must know their timings. The team of JetStar 24 hours customer service is not available; they are available only 7 days a week, and the timings are-6 a.m. to 10 p.m. Please raise your query under these timings; nobody will respond to your call. 

 What time does Jetstar Customer Service close?

The Jetstar Customer Service closes at 10 p.m. No one will take your call if you connect the Jetstar at midnight. Please call them from 6 a.m. to 10 p.m. When you connect the Jetstar within these timings, you can raise the query, and you will get a solution to your issue. The team will try to resolve your query as soon as possible. 

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