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How do I get a refund from China Airlines?

How do I get a refund from China Airlines?

When you have canceled the flight ticket from China Airlines, apply for a refund to process your reimbursement. And the mode through which you can Request a refund from China Airlines has been stated beneath. 

Get a refund from China Airlines Via call

You can apply for a refund on China Airlines by calling the customer service team at 1-802-308-3254 or 1 (800) 227-5118. And you can obtain the number of China airline from the contact us page, or you can dial this number. After getting to the number, follow the IVR menu as stated beneath.

  • Press1 for language
  • Press2 for reservation 
  • Press5 for flight cancellation 
  • Press7 for refund 
  • Press0 to speak with customer service
  • Via online 

Another way you can get a refund from China Airlines is from its official website. You can apply for the refund online if you have purchased the ticket from the website, airport ticket counter, call centers, or ticket office. Apart from this option, if you have purchased the ticket, you might not be able to apply online. Thus the online process for applying for a refund online has been displayed beneath.

  • Get to the official website of China Airlines.
  • Then click on the manage icon and click on the refund ticket options.
  • After this, enter the first and last names with the 13-digit e-ticket numbers.
  • Now the refund form will appear, and fill in the details as asked. Then click on the submit options.
  • Later, you will get the refund number by email and registered phone number. 

How long does it take to get refund from China Airlines?

On China Airlines, if you have submitted the refund request, the duration of your refund will vary according to ticket type, mode of payment, and time span of cancellation. For the ticket that is not used or reissued and purchased from China Airlines, you can get a refund within seven working days after submitting a refund request. And when you make the transaction at the time of booking through cash, you might have to wait for twenty working days. But in the case of the parts used or reissued tickets of China Airlines, the duration for the refund might differ.

China Airlines Refund Policy

When you have canceled your flight ticket to China Airlines and wish to get your money back, you have to be competent according to its statutory provisions, which are laid for refund. Moreover, you can trace those rules in the refund policy as stated beneath.

  • You can receive your total money back if the flight ticket has been canceled within 24 hours of booking.
  • And the flight ticket to/from the USA can get a full refund if they will submit the request within 48 hours of purchasing the fare. But you must be booked before the flight departure seven days or more.
  • If you have purchased the China flight ticket, you can avail of the full refund without the handling charges when you submit your request within seven or ten days prior to your flight departure.
  • If you haven't canceled your reservation or didn't show up for the flight, or did not board the flight after the check-in, in all these situations, you cannot apply for the refund online. You have to contact the airline physically.
  • When you cancel your booking after grace, you will get a refund after deducting the booking service charge.
  • You will get the refund in the same mode as used at the time of booking, but in the case of the cash payment, the airline will get in touch for the bank details.
  • The above mention policy is only applicable to the ticket that is purchased from China Airlines.
  • And for the ticket purchased through the travel agent, you will have to contact them for your refund. Because the airline is not answerable for that tickets.
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