How to Request a Refund at Eva Air?

Travelers do have many questions circling around refunds and cancellations. Refunds are issued for flights canceled before departure and require a proper cancellation confirmation code. Refunds are processed by the refund team in the customer service department and the process may take time because of certain factors such as, 

  • Refund timeline, 
  • Date of cancellation, 
  • Flight fare category, etc. 

Let us consider a few questions based on the refund process to derive a better understanding of how to get refund from Eva air when one cancels their flight reservation. 

What is Eva’s air Refund Policy? 

The refund policy issued by Eva air allows travelers to get a better understanding of things related to refunds and cancellations. The inclusion of the Eva air refund policy is as follows: 

  • Refunds are available for refundable flight fares issued by Eva air. Refunds are available for flights using online and offline methods. 
  • Refunds are generated within a 24-hour window and canceling your flight within 24 hours will waive off the extra cancellation charges. 
  • Refunds are available at once using the refund request option. However, it may take around 7 to 10 business days for the amount to reflect in your original payment source. 
  • Refunds are applicable on non-refundable flights as well. Travelers will receive a future travel credit with the airline. 

Note: The future travel credit is valid for one year from the date of issue. This can be used for online flight reservations. 

Is Eva air giving refunds? 

Refunds are available for flight fares reserved with Eva air. Travelers can connect with the customer service team to get timely refunds for flight cancellations.  Eva air issues refunds for flights that come under the refundable category. 

Travelers must cancel their flight within 24-hour time to get full refunds from the airline and this also allows them to save the extra cancellation cost collected by the passengers. 

In case of a non-refundable flight fare, travelers will get a future travel credit with the airline. This remains valid for one year from the date of issue. You can use the future travel credit for reserving seats with Eva air. 

The refundable amount however depends on how early you cancel your flight reservation from the actual date of departure of the flight. This is the most important factor in deciding the refundable amount paid to passengers. 

How to get a refund at Eva Air? 

Refunds are available online and offline using the refund request form and by talking to someone at Eva air. Travelers can reach a customer service professional via the helpline number. 

A cancellation confirmation number is vital for refunds at Eva air. Passengers can cancel their flight reservations online and offline using the website and by talking to someone at Eva air. 

Travelers can cancel their flight reservation online using the below-mentioned step by step guide: 

  • Open your web browser and navigate to the official website of Eva air. 
  • Select the My trips option to proceed with the cancellation and refund process. 
  • Select the manage my booking option and proceed further. 
  • Enter a few details such as your booking reference number or PNR number followed by your last name. Hit the submit option. 
  • On another page, you will find your reservation. Select it and choose the cancel flight option. 
  • Proceed on the payments page and complete the cancellation for your flight. 

Obtain a cancellation confirmation code in your registered email address or phone number to request a refund from Eva air. 

How long does it take to get a refund at Eva air? 

As mentioned in the refund policy, refunds are initiated at once, however, it may take 7 to 10 business days for the refunded amount to reflect in your original payment source. 

Travelers can contact the customer service team to grab information related to Eva air refunds and the refund status. 

What is Eva’s air flight refund fee? 

A refund fee is applicable on flights reserved with Eva air. Travelers must cancel their flight reservations within the 24-hour period to waive off the refund fee charged by the airline. 

The cancellation charge after the passage of risk-free 24-hours is between USD 100 to 500. The cancellation charge is inversely proportional to the departure date of the flight reserved with Eva air. 

How to contact Eva air for a refund? 

Passengers can reach a customer service professional at Eva air for help and assistance with refunds and cancellations. Use the below-mentioned ways to connect with the customer service team at Eva air. 

  • Eva air Helpline number

Travelers can reach a customer service professional using the helpline number released by the airline. The customer service executives are available round the call on call. All you need to do is locate the contact us option on the main website to get in touch with someone from the customer service department at Eva. Dial the customer service number and you will hear an automated voice declare prompts on call. Select an appropriate prompt to connect with someone from the customer service team. 

  • Live chat option. 

Passengers can reach a customer service professional at Eva using the live chat option. A live person is available 24x7 to help passengers with refunds, cancellations, and other reservation-related queries. Individuals could also request a callback from the customer service professionals using the live chat option. 

Are Eva air tickets refundable? 

Passengers can get a refund from Eva air online and offline. Passengers need to visit the official website of Eva air for online refunds. Fill in the refund request form to submit your refund request with the airline. 

  • Refunds are available for refundable flight fares.

  • Future travel credit is available in the case of the non-refundable fare category with Eva air.  

The customer service department addresses the refund-related queries. 

Does EVA Air Give Refunds?

Yes, Eva Air provides you the refund, and the passenger will be entitled to the full refund from Eva air. You can get a refund from Eva air and get a refund within a given time frame, and you will easily be able to get its services as well. 

Eva airlines do provide you with a refund through different modes. 

  • Via Phone: 1 (800) 695-1188
  • Via Chat Representatives . 
  • Via manage my booking option . 
  • Via refund form . 

  Through manage my booking option.

  1. If you wish to avail of Eva airlines' services, you somehow failed to board the services of Eva air. 
  2. You can log in to the official site of Eva airlines. 
  3. Then scroll down the screen, next to it you will find the icon which says manage my booking. 
  4. To retrieve your reservation by putting across all the information such as the last name of the passenger, first name of the passenger, booking reference number. 
  5. Your booking will be retrieved after filling in all the information. 
  6. Once your booking is retrieved, you can easily look for the flight you are supposed to cancel with Eva airlines. 
  7.  Do click on the option which says cancel your reservation, and you will easily be able to get your refund from Eva airlines. 

 Conclusion:- 

You can easily get your refund from Eva air and get Eva air refunds by simply logging on to its sites and getting its services from Eva airlines and does able to get its services and do avail their services within a given frame of time

Book Now