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How do I Contact Turkish Airlines from South Africa?

Suppose you are booking a flight from South Africa with Turkish Airlines and cannot process the online payment. If you are looking for an assistant to help you with the matter, then don't stress. You can call Turkish Airlines South Africa customer service and ask for assistance. They provide 24/7 assistance to various issues like- flight booking, flight cancellation, refund status, baggage claims, etc. read the below information to connect with Turkish airline through various methods.

Steps to Contact Turkish Airlines from South Africa by Phone:

 You can directly connect with the Customer service executive through a Turkish Airlines South Africa phone number. Below you will find the information to connect with Turkish airline South Africa offices.

  1. Capetown- Sales Office: 1-802-308-3254 or 00 27 21 936 3440, South Africa Call Centre : 0860 666 828 Operation: 00 27 21 936 3443 
  2. Durban - 027 32 436 6683
  3. Johannesburg- 27 10 020 3501
  • Dial the customer service number of your city Turkish airline office
  • Choose your preferred language
  • Follow the IVR instruction
  • Press 2 to talk to the executive
  • Wait while your call gets connected
  • Explain your query in detail and provide relevant information
  • The agent will resolve your issue, and you will receive a confirmation mail after the process is completed

Other ways to connect with Turkish Airlines South Africa

Via Email: You can connect with the airline through email also. You can compose the email describing your problem, and the airline will respond or will arrange a call back for you. If you want a call back at a specific time, you must mention that in the email with your contact number—email addresses of Turkish airline South Africa offices.

  • Capetown-  customer.za@thy.com 
  • Durban - dursales@thy.com 
  • Johannesburg- jnbreservations@thy.com  
  1. Open your mailing software
  2. Type your query as subject
  3. Describe your problem and provide contact details
  4. Type your city mail address and send it
  5. The airline will arrange a callback 

Via Live Chat: You can also connect with them through the live chat option. Follow the given steps to connect.

  • Open your internet browser and visit www.turkishairlines.com 
  • Select the contact us option on the homepage
  • Select the chat with us option
  • Write a brief of your query and choose the relevant option related to your issue.
  • Explain your query to the live agent and wait while e completes the process on your behalf.
  • You can also ask to arrange a call back from a live agent by providing your contact details.

Via Contact Forms: You can also connect with the airline through their contact form option

  • Visit the official website and find the contact us option
  • You'll see a contact form option
  • Fill out your details on the contact form- name, phone number, date and time, and description of your query.
  • The airline will arrange a call back for you at your preferable time and date.

Via Social Media: Social media domains like Facebook, Twitter, Instagram, etc., are available to contact Turkish Airlines. You can direct message them, and they will respond to your issue. Below are the social media handles of Turkish Airlines.

If you still face any difficulty, Contact Turkish Airlines South Africa at 1-802-308-3254 and ask for assistance. You can also visit their South Africa offices mentioned on their official website.

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